Does Your Business Have a Reputation Marketing System in Place?
With millions of reviews written daily for single local businesses like chiropractors, restaurants, real estate agents, etc., across countless platforms, leveraging social conversations and influencing those conversations is no simple task. For the most part, small businesses miss the mark on this by viewing online review sites as a problem to be managed, rather than a tremendous opportunity to showcase their business by soliciting positive reviews from satisfied customers. Consider this:
– A one-star increase on Yelp leads to a 5% to 9% increase in revenue (source: Michael Luca, Harvard Business School).
– 70% of global consumers trust online reviews, an increase of 15 percent in four years (source: Nielsen).
– 7 in 10 who read reviews share them with friends, family & colleagues thus amplifying their impact (Deloitte & Touche) Imagine online review sites such as Yelp, Google+ filled with positive reviews about your business from actual satisfied customers that love your products and services.
So, how are you going to get tons of satisfied customers to post positive reviews about your business online? We can help your business implement a system that makes getting online reviews as simple as handing a business card to each customer that buys a product or service from your business, making it seamless for your staff and easy for your customers to rave about your business online.